It can happen that a training session needs to be cancelled. When logging into your profile on https://www.getmatchable.com/account/ you can view all your upcoming trainings. 

How to reschedule a training session or trainer?

A training can only be rescheduled if it's 'upcoming'. In case the training is in the past, it's not possible to reschedule it. In that case, you can directly contact the trainer or venue. 

Navigate to Private training > select training > Edit > Reschedule.

A new screen will open where you can easily select your new training, date and time.

In order to change your preferred trainer, navigate to Private training > select class > Edit > Change Trainer.

Is there no availability on your preferred date or time?

In that case, we would recommend you to get in touch with your preferred trainer. You can find the contact details on the venue's page or via Private training > Contact venue.

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